Health and wellbeing

The TU Virtual Clinic, what your student status covers, real routes to a counsellor, and emergency numbers

Last updated: 4 August 2026

Everyday health care: the TU Virtual Clinic

The TU Virtual Clinic is the campus sick bay, in the health area beneath the student activity building, opposite the gym. It is open Monday to Friday, 09:00 to 16:30. Bring your student card and your ID card (or passport, for international students).

For minor illnesses and injuries, check here before going to a private hospital. If your symptoms are more serious than the clinic can handle, staff there can refer you on to hospital.

What your student status pays for

As a Thammasat student, you are covered for both routine treatment and accidents.

Thammasat student healthcare entitlement

Treatment at Thammasat University Hospital (โรงพยาบาลธรรมศาสตร์เฉลิมพระเกียรติ) is covered as follows:

CoverAmount
General treatment5,000 baht per visit, up to 20,000 baht per academic year
Basic dental (check up, filling, extraction, scaling, X-ray)Up to 300 baht per visit, 3 times per academic year
Basic lab tests (CBC, stool exam, urine exam, plain film X-ray)Covered
Drugs on the national essential medicines list, room, and standard mealsCovered

Thammasat University Hospital is at the Rangsit campus, not Tha Prachan.

Separately, if you hold the universal coverage "gold card" (บัตรทอง), you can transfer it to Thammasat University Hospital. Either way, the gold card covers diagnosis, treatment and rehabilitation; food and a standard room as an inpatient; drugs and medical supplies on the national essential list; unlimited extractions, fillings and scaling; plastic-base dentures; and health promotion and disease prevention and control. In an accident or emergency you can use any hospital near where it happened, with no limit on which one.

Accident insurance

Every Thammasat student is covered by student accident insurance. You can check your own cover by showing your ID card and student card to hospital staff.

If you are on the policy at a contract hospital, you can direct claim with no need to pay upfront. If you are not yet on the policy, you can be added afterwards. If you are on the policy but use a hospital that is not a contract hospital, you pay upfront yourself and then bring the documents to the Student Affairs office at your centre, who forward them to the insurance company for reimbursement.

The contract hospital for Tha Prachan is Chao Phraya Pinklao Hospital (โรงพยาบาลเจ้าพระยาปิ่นเกล้า).

CoverAmount
Accident treatment (per accident)15,000 baht
Death, loss of organ/sight/hearing/speech, or permanent disability from accident, assault or murder150,000 baht
Funeral costs, death from general illness15,000 baht

Mental health and counselling

Routes into support at Tha Prachan:

  • TU Well Being, via the TU Greats App. Book through the app. Online sessions run Monday to Friday; onsite sessions run Wednesday to Friday, 08:00 to 16:00. Onsite appointments happen on floor 3 of the Student Affairs office, in the student activity building. There is also a 24-hour booking line: 02-026-2345, press 2.
  • Viva City counselling centre. Weekdays, 08:30 to 16:30, also bookable through the TU Greats App.
  • TCAPS, the counselling centre at the Faculty of Liberal Arts, at both Tha Prachan and Rangsit.
  • Relationflip, an online counselling service at happy.relationflip.com/registerUniversity (opens in a new tab). It does not prescribe medication. If you register but do not receive your login details by email, or run into any other issue, contact the RF call centre on 099-002-6888.

If you're supporting a friend who seems to be struggling, encourage them to talk to someone: a counsellor, a trusted staff member, or you.

If what's affecting your wellbeing is harassment or bullying, see Safety and emergencies for how to report it, not just how to cope with it.

Emergency numbers

Keep these saved in your phone. In a genuine emergency, call immediately rather than trying to find a website first.

Emergency contact numbers
SituationNumber
Medical emergency / ambulance1669
Police191
TU Well Being 24-hour booking line02-026-2345, press 2
Mental health support hotline1323 (check this is current before relying on it)

The campus AED (automated external defibrillator) is in front of Sri Burapha Auditorium.

When to see a doctor versus wait it out

Minor colds and aches usually resolve with rest. See a doctor promptly if symptoms are severe, do not improve after a few days, or if you're unsure. The TU Virtual Clinic is the first stop.

Taking care of yourself day to day

  • Sleep and regular meals support mood and focus during busy weeks.
  • BIRSA and faculty events are a low-pressure way to stay socially connected. See Getting involved.
  • Check what your student healthcare entitlement or accident insurance covers before paying out of pocket.

In a crisis

If you or someone you know is in immediate danger, call 1669 or 191 without delay.

Source

With thanks to the Thammasat University Student Union, Tha Prachan

Much of this page is drawn from the TU91 Handbook: The Magic of TPC, the 2025 orientation journal published by the Thammasat University Student Union, Tha Prachan (opens in a new tab) (องค์การนักศึกษามหาวิทยาลัยธรรมศาสตร์ ท่าพระจันทร์). Details such as prices, opening hours and contacts were correct when that handbook was published and can change, so check before you rely on them.

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