Complaints and reporting harassment
Report harassment or bullying through the BIR office or BIRSA, and take other complaints to the BIR office, the Registrar or TUSU.
Responsible office BIR office, BIRSA and the TU Law Center
Last checked 30 September 2026
Updated 30 September 2026
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Reporting harassment or bullying
Report harassment or bullying by another student, a staff member or a member of the public through either channel below. You can ask for advice before you decide to report.
Harassment and bullying are never acceptable
If anything happens that leaves you feeling unsafe, uncomfortable or violated, by anyone, report it through whichever channel you feel most comfortable using.
BIR Programme office
Prompat (Pum)
Call 02-221-6111 ext. 3409
Email prompats@tu.ac.th
BIR Student Association
Rights Advocate and Student Welfare Officer
Call 065-940-6914
Email punsak.ket@dome.tu.ac.th
Reports are processed within 48 hours, with the utmost secrecy and care.
BIRSA takes reports through its Rights Advocate and Student Welfare Officer. Both channels say they process reports within 48 hours and keep them confidential. For support afterwards, see Counselling and mental health.
Free legal advice
The TU Law Center at Tha Prachan gives free legal advice to students who have experienced assault, harassment or a rights violation. Call 02-613-2128.
Other complaints
- Registration goes to your faculty and the university Registrar's office.
- Course content, fees or your own programme goes to the BIR office. BIRSA does not handle academic matters.
- Other matters can go to TUSU Tha Prachan.
Harassment and bullying do not go through these routes. Use the channels above.
If it is an emergency
Call 1669 for an ambulance or 191 for the police. See the Emergency page.
Related guides
- Staying safe on and off campusTell a guard about security problems, freeze a lost student card in the Bangkok Bank app, and take care around scams, the river, PM2.5 and flooding.
- Counselling and mental healthFree counselling is available at Thammasat by phone, online and in person, and the 1323 hotline answers at any hour.
- Your rights and campus facilitiesYou may wear your own clothes and the uniform that matches your gender identity, and Tha Prachan has prayer rooms, a gym and rooms you can book.
Sources
Report a problem with this guide
Students write and update this guide. If something is wrong or out of date, tell BIRSA.
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